VoIP Success Stories

Innovative Title Services, an agent for Old Republic Title, Agents National Title & Westcor Land Title, is a full service title services company serving the needs of consumers, banks, lenders and realtors throughout the State of Florida.

The Challenge:

Innovative Title Services needed a flexible office phone system that would allow their agents freedom to work from the office, home, or in the field. They required a system that was reliable and could easily adapt for work-from-home.

Smart Office provided a fully customizable cloud-based phone system that allows agents to take calls at their desks at home or in the office, or via mobile phone. Dynamic routing and hot desking allows users to take calls anywhere.

VIBRANZ aims to help millions of people worldwide re-discover their inner energy source by harnessing the latest advances in ZeroPoint™ Technology to develop products that result in life-changing benefits for customers.

The Challenge:

Vibranz was looking for a reliable phone system that was “set and forget.” They needed a solution that required minimum maintenance and was easy for users to customize, in order to help keep IT costs and facilities overhead down.

Smart Office provided a plug-and-play VoIP system that included SIP desk phones for the office and mobile apps that agents could use to access business calls and voicemail on the go, all at an affordable per-agent price.

Ambit Energy provides electricity and natural gas services in deregulated markets across the United States, primarily marketed through a direct sales channel of more than 600,000 Independent Consultants.

The Challenge:

Ambit wanted to offer their field of Independent Consultants an affordable way to set up flexible, virtual business phone numbers that came pre-loaded with compliant promotional content and built-in accessibility features.

Smart Office created branded landing pages that allowed Ambit reps to sign up for one of three custom plans with pre-loaded messages and standard voicemail-to-text, voicemail-to-email, and fax-to-email accessibility tools.

Team BODi is an international community of BODi Partners getting fitter, healthier and improving their quality of life. It was built by like-minded people in the US, Canada, England and France focused on their physical well-being.

The Challenge:

As Bodi expanded to reach new audiences in new countries, they needed an easy way to connect their avid coaches with critical weekly updates and train them on new products, programs, and strategies for success.

Smart Office’s operator-assisted audio conference system lets users connect on local numbers in over 100+ countries. Bodi leaders recorded custom greetings and music to further localize their coaches’ conference call experience.

Modere is an award-winning global brand with an extensive, science-backed portfolio of clean lifestyle products marketed through ecommerce and direct-to-consumer channels.

The Challenge:

Modere wanted to offer accessible, audio-only broadcasts of their monthly leadership calls to serve their deaf and hard-of-hearing community in the USA. These broadcasts had to be compatible with TDD and interpreter services.

Smart Office scheduled monthly operator-assisted broadcasts of Modere’s live and pre-recorded content to multiple US-based dial-in numbers. Toll-free and local numbers offer Modere reps multiple to access critical corporate updates.

Limitless’s mission is to stand out from the crowd. We believe that we differ from other agencies due to our energy, vision, and determination to provide memorable experiences.

The Challenge:

With a full schedule of corporate and field leadership speakers, Limitless Worldwide wanted a way to maximize access and get the most out of their lineup, Their goal? To deliver content to avid listeners across time zones and devices.

Smart Office delivered a self-managed audio conferencing suite that let Limitless record MP3 and WAV audio files on any device to upload. Files could be replayed on-demand or on a schedule to reach listeners on conference calls 24/7/365.