SmartMobile Privacy Policy

Privacy Policy

SmartMobile recognizes each user’s right to confidentiality and is committed to protecting the users privacy. Use of the SmartMobile Application is deemed implicit consent from the user to the collection of information by SmartMobile as described in this Privacy Policy.

This Privacy Policy is intended to assist in understanding what personal information is gathered by SmartMobile, how it is used and shared and the safeguards in place for the personal information.

User Provided Information

User must already be enrolled as a member of SmartMobile to log into and utilize the Application. The Application does not ask for or collect any user provided information beyond login credentials.

Anonymous Automatically Collected Information  

The Application may collect certain information automatically, including, but not limited to, the type of mobile device user is using, user’s mobile devices unique device ID, the IP address of user’s mobile device, user’s mobile operating system, user’s mobile internet browser type, and information about the way user utilizes the Application.

This Application DOES NOT collect precise information about the location of user’s mobile device.

Third party access to information obtained by the Application

Only aggregated, anonymized data is periodically transmitted to external services to help SmartMobile improve the Application and service. SmartMobile will share user information with third parties only in the ways that are described in this privacy statement.

SmartMobile may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when, in good faith, disclosure is necessary to protect SmartMobile’s rights, protect user safety or the safety of others, investigate fraud, or respond to a government request;
  • with SmartMobile’s trusted services providers who work on behalf of SmartMobile, do not have an independent use of the information SmartMobile may disclose to them, and they have agreed to adhere to the rules set forth in this privacy statement.

Non-Personally Identifiable Information Collected Automatically

As is true of most web sites, SmartMobile may gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, domain type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

SmartMobile may use mobile analytics software to better understand the functionality of the Application on user’s device. This software may record information such as how often the application is used, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. SmartMobile will not link the information stored within the analytics software to any personally identifiable information user submits within the Application.

What are my opt-out rights?

User can stop all collection of information by the Application easily by uninstalling the Application. User may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


The Application is not intended for children under the age of 18. If a parent or guardian becomes aware that his or her child has provided information without their consent, he or she should contact Client to request any information collected to be removed within a reasonable time.


SmartMobile is concerned about safeguarding the confidentiality of users information. SmartMobile provides physical, electronic, and procedural safeguards to protect information processed and maintained. For example, SmartMobile limits access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the Application. Please be aware that, although SmartMobile provides reasonable security for information processed and maintained, no security system can prevent all potential security breaches.


This Privacy Policy may be updated from time to time for any reason. SmartMobile will notify user of any changes to this Privacy Policy by posting the new Privacy Policy on the website. User should consult this Privacy Policy regularly for any changes, as continued use is deemed implicit approval of all changes.

Requested Mobile Permissions

A. In order to function as intended the Application may request user’s permission to access the following

  1.  Identity
    • Find accounts on the device
  2. Contacts
    • Find accounts on the device
    • Read user contacts
  3. Photos/Media/Files
    • Read the contents of user’s USB storage
    • Modify or delete the contents of user’s USB storage
  4. Storage
    • Read the contents of users’s USB storage
    • Modify or delete the contents of user’s USB storage
  5.  Camera
    • Take pictures and videos
  6. Wi-Fi connection information
    • View Wi-Fi connections
  7.  Other
    • Receive data from Internet
    • Send download notifications
    • Prevent device from sleeping
    • View network connections
    • Pair with Bluetooth devices
    • Send sticky broadcast
    • Full network access
    • Control vibration

B. Application and user’s mobile operating system will prompt user for permissions as Application requires it. It is user’s right to decline any requested permission but doing so will nullify Application’s ability to function as intended.

User Consent

By using the Application, user is consenting to SmartMobile’s processing of user’s information as set forth in this Privacy Policy now and as amended from time to time. “Processing,” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.

Not Accepting Terms of Use

If user does not agree with all terms or conditions contained herein, user shall cease all use of the Application by uninstalling the Application. User may use the standard uninstall processes as may be available as part of user’s mobile device or via the mobile application marketplace or network.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site or your dealings with this website, we prefer that you contact us via e-mail:

You can also write to us:

Website Coordinator
Smart Office Solutions, Inc.
Corporate Headquarters:
1540 International Parkway
Suite 2000
Lake Mary, FL 32746
P: (800) 891-8601
F: (866) 342-9571