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Frequently Asked Questions
Welcome to the Smart Office Solutions Knowledge Base, your go-to resource for all things smart office. Whether you’re setting up a new VoIP system, managing your SMS and Email marketing, or exploring custom software solutions, our detailed articles, how-to guides, and FAQs are designed to help you make the most of your technology investment.
Why work with Smart Office?
Working with industry experts lets you take advantage of their collective intelligence. When you work with us, you will benefit from the experiences of every client we’ve worked with over the last two decades.
What industries do you serve?
We specialize in direct-to-consumer and agent-based organizations including retail, franchise, and direct sales. These include network marketing, affiliate programs, agencies, brokerages, and dealerships.
Where do you do business?
Smart Office is based out of Lake Mary in Central Florida, USA. Our advisory team works from multiple locations within the US, and consults for US-based businesses operating in the US and worldwide.
What do you charge for services?
There is no cost to client organizations or consultants for our services. We contract with trusted vendors and suppliers to offer their services to appropriate clients at well below retail market rates.
Do you offer service warranties?
Vendors selected through our services may offer warrantees for their products and services. We work with our clients to address warranty concerns in service level agreements during project planning.
Are you a Value-Added Reseller?
We are not a value-added reseller of software, services, or technology. We offer professional advisory services that match consultants and brands with appropriate tools at no additional cost to our clients.
We’re here to help!
Need to talk to our team? Hit the chat icon on your browser or email us for assistance.