Instant Gratification
Business Phone Service
That Grows With You
86%
Customers expect seamless call and chat transfers between channels, highlighting the importance of VoIP and UCaaS.
74%
Businesses using VoIP increasingly employ BYOD policies, leveraging mobile phones for their hybrid and remote workers.
50%
Businesses can halve their telco costs by switching to VoIP, including savings up to 90% for global contact center operations.
3%
Commercial VoIP costs are very stable year over year, with prices expected to rise only 3% across the industry in 2024.
Stop Giving Customers Your Private Number.
Smart Office VoIP has powered over 580 million minutes of business calls — all without giving out a single personal number. Whether you’re at your desk or working from home, we help you stay connected and professional without blurring the lines.
With smart call routing and an easy-to-use downloadable app, your team sounds polished and their private contact details stay protected, no matter where they’re working.
Call Center Tools You’ll Love to Use
Ready to level up your business communication? Our hosted VoIP service gives you all the modern phone features you need to stay connected and sound professional from anywhere.
You’ll get powerful reporting tools built right in – from big-picture overviews to detailed agent reports. Whether you’re running a small team or managing global call center operations, Smart Office helps you grow without missing a beat.
Easy For Teams, Better For Clients
It’s simple for your team to stay connected. Whether they’re in the office, at home, or on the go. No complicated setups or tech headaches, just clear calls and easy access from anywhere.
Happy teams make happy customers. With faster response times, smarter call routing, and reliable service, you’ll keep conversations flowing and customers coming back.
Integrated Tools
API Boosts Your KPI
We bring our telephony expertise to your applications so you can engage your audience. What will you integrate with your call center?
– Microsoft Teams for Business
– VanillaSoft and Salesforce CRM
– Custom Back Office Software
– Facilities Comms and Security
Let’s Get Started!
New to VoIP? Don’t sweat it! Contact us and get a custom pricing plan that reflects your unique business needs.
We Do a Little of Everything:
Stop Putting It Off.
You need business phone service. Let’s talk.
Pricing Plans
CONFERENCE LITE
Unlimited on-demand audio conferencing for small teams and startups.
FREE
CONFERENCE PRO
Upgrade your Conference Lite account to grow your online business.
$19.95
/month
VOIP AGENT
A full-featured virtual phone service for businesses that grows along with you.
$29.95
/line
CONTACT CENTER
Take your contact center to the cloud with advanced remote agent tools.
$5
/agent
Camera Shy? Just Dial.
Smart Office gives you multiple ways to promote your brand across branded audio conferencing accounts with both real-time and pre-recorded, scheduled conference events.
Audio Conference Features:
Easily Manage Your Audio Conference Events.
Manage your call in real time on any device with our cloud-based dashboard. Mute attendees, hold Q&A sessions, and more.
Or Get Support From Our Operator Services.
Make an impression with secure, professional, operator-assisted call-in events hosted by our white glove service team.
VoIP That Does It All.
Basic Features
Added Value
Call Center Toolset
Advanced Features
Book a Demo
The Smart Office Promise
Ready to dive in?
Relax.
Our Software Just Works.
No credit card required!
So Happy With This Phone App
Very happy having this as an app for when I am out of the office and unable to answer the phone. Good features, the voicemail is easy to access and listen to from my phone and the setting are easy to alter from the app.
★★★★★
Heather H.
Convenient Voicemail Transcription
Overall the app is great. Sometimes the connection is better on WiFi than mobile but that’s probably my phone. I like that my voicemail messages are transcribed for me to read instead of listening to them.
★★★★★
Jamie P.
Clean, Easy-to-Use, and Great Layout
The app has a nice look and feel and works great on my Samsung S20. I appreciate the clear, high quality sound and how easy it was to set up multiple phone extensions for my business.
★★★★★
Neal H.
Frequently Asked Questions
Can I purchase desk phones from you?
Absolutely! Our VoIP services work with most popular SIP phones. If you do not already have phones, you can purchase desk phones from us, or use software-based phone apps on your PC, MAC, or smartphone.
Can I use my existing PBX System?
Smart Office offers affordable SIP trunk service that work with your existing premise-based PBX system and switchboard. Contact us to learn more and to get a quote for phone service for your facilities.
Can I connect international agents?
Certainly! VoIP offers one of the fastest ways to launch global contact centers. Our services are internet-based, which allows you to connect and monitor agents in over 150 countries and territories via softphone.
Do you offer agent services?
At this time, Smart Office offers professional greeting recording service. We do not offer remote agent services, but can interface with most major North American vendors.
Can I pull agent performance reports?
Rest assured, you can track agent performance and quality a variety of ways, including queue reports, line reports, agent reports, stealth monitoring, and recording review.
How scalable are your services?
Single-site scalability is limited by on-premise bandwidth. Contact us to discuss your facility infrastructure and contact center demands, and we will help engineer the right solution.