Viv
Market Segment: Energy and Utilities
Major Award: DSA Rising Star Award Winner, 2012
Customer Since: 2014
Market Segment: Energy and Utilities
Major Award: DSA Rising Star Award Winner, 2012
Customer Since: 2014
Viv, an innovative utility and energy services provider, had been using several vendors for conferencing and text marketing prior to contacting Smart Office. With several territorial expansions on the horizon, they looked to consolidate services for marketing and communication.
Smart Office created a three-pronged, bundled solution that addressed all of Viv’s needs. Enterprise services were reserved on an as-needed basis, reducing recurring costs while still making larger events possible. Smart Office’s mobile division coordinated with conferencing to provide reminders for calls as needed.
Viv experienced an immediate increase in conferencing traffic upon moving to the branded platform. In addition to branded conferencing dial-in lines, the new service included enterprise reporting that allowed for detailed regional data during future territory expansions.
Viv continues to use enterprise and on-demand audio conferencing and professional services to provide timely corporate news and motivational tools to their field.
Support Number: (800) 891-8601
Office Hours: 9:00am – 5:00pm ET