CoachCall reminders go out Monday morning, prompting Coaches to join directly from a mobile phone, removing barriers to attendance. The text reminder service encourages repeat attendance for coaches with busy schedules.
- DirectDial removes the pins, getting customers into the call faster
- Safety first! The call takes place while many Coaches are on their commute, so click-to-call is essential
- Texts have higher open rates than emails, which are also impractical for commutes
Thanks to the DirectDial feature, Smart Office is able to correlate how many Coaches dial in using the number in their reminder to produce real-time metrics on engagement.