Partylite
Market Segment: Candles, Accessories, Home Decor
Major Award: Telly Award Winner, 2013
Customer Since: 2012
Market Segment: Candles, Accessories, Home Decor
Major Award: Telly Award Winner, 2013
Customer Since: 2012
Partylite needed a white glove conferencing solution to handle their monthly calls with important, influential field leaders. They wanted to find a way to preserve an interactive format while still keeping their large calls organized, focused, and on-message.
Smart Office recommended a toll-free, high-touch conferencing format that would preserve control over the presentation portion of conference calls while allowing for fully-managed, interactive question and answer sessions.
Partylite’s conference attendees are able to get information on products and party plan tools in a small, in-person setting every month, encouraging repeat attendance. The organized question and answer sessions ensure that every caller is addressed directly by corporate representatives in the session.
Thanks to the success of the format, Partylite has used the high touch sessions for both recurring monthly calls and special events and announcements, including quarterly events.
Support Number: (800) 891-8601
Office Hours: 9:00am – 5:00pm ET