Thanks to the new system, the previous firewall issues have been resolved and a customized plan was rolled out. All of the client’s existing branding and phone numbers were preserved, and extensions were built, tested, and personalized with assistance directly from the support team.
- Seamless integration with mobile phones ensures no call is missed
- Firewall issues were resolved through engaged technical support
- Extensions for corporate, remote, and overseas offices are managed on one online dashboard
Smart Office continues to provide on-site and personal technical support as new agents are added or as static desktop extensions are added. With over 150 countries available, future global agents can be brought online under a single, cloud-based system.