Mobile Apps

Schedule alerts to be delivered at specific times, on a recurring basis, or on the fly via the admin portal. Sending in-app notifications to the salesforce with calls-to-action is most productive, such as:

• Promoting new products with links to more details
• Reminders for conference calls and webinars with sign-up links included
• End of the month announcements
• Special promotions with expiration dates

Tailor notifications for specific groups using group filters, such as rank announcements or geographic messaging.

Publish news articles your salesforce will want to read and take action upon in the NewsFeed section, which is a great opportunity for a more in-depth communication. Publish to the entire salesforce or target specific groups such as by rank and region. Some example items for the NewsFeed include:

• Compliance Updates
• Product/Service Details
• Company Announcements
• App Updates
• Awards & Recognition

The support center provides training videos and interactive support options for your salesforce, allowing them to always feel connected to your brand.The SmartMobile team is committed to your success and provides a bank of featured training videos to help you get started. Some suggestions include:

• Publish short training videos specific to certain mobile app features
• Create videos to cover specific product trainings
• Publish video content addressing compliance concerns taking a proactive approach

Your Salesforce receives excellent app support, the process works by:

1. The salesforce goes into the Support Center and submits their request
2. The SmartMobile Team monitors and answers each request inline with your company policies
3. You can review the status of support tickets in the Admin Portal
4. The salesforce receives an alert taking them directly to the support response in the app

The Smart Cloud is an in app and web opportunity to provide various documents for immediate download. Create folders and subfolders and fill with docs, spreadsheets, pdf’s to help keep all important training and business docs immediately accessible by the field.
Create folders and files for:

• Events – provide event pictures and resources
• Specific Campaigns – provide promotional materials
• Training – provide pdf’s and ppt’s to support training efforts
• Business Resources – provide presentations and forms to aide in sales and recruiting