INFORMATION COLLECTION AND USE
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature. Under some circumstances we may require some additional financial information.
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, and your IP address.
Communications from the Site
We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
We share aggregated demographic information with our partners This is not linked to any personally identifiable information.
Smart Payments Pro may share landing page or Web site usage information about users with reputable direct partners of Smart Payments Pro. The information we collect, and share is not personally identifiable.
Other Corporate Entities
We share much of our data, including personal information about you, with our joint partners that are committed to serving you throughout the world. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our subsidiaries and joint partners follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law.
In the event Smart Payments Pro goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our Site at the point where we ask for information. Users who no longer wish to receive communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or emailing us. Users of our site are always notified when their information is being collected by any outside parties. We do this, so our users can make an informed choice as to whether they should proceed with services that require an outside party.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires communication from Smart Payments Pro, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by emailing our Customer Support or contact us by telephone or postal mail at the contact information listed below.
Notification of Changes
What rights do you have with respect to your personal data?
You have a right to know if we have any of your personal identifiable data. You have the right to have access to that data. You also have the right to have any incorrect personal data corrected. If you have given permission to contain or use your data, you have the right to remove and withdraw that consent at any time. You also have the right to have any or all personal data destroyed or to transport your data.
You have the right to file a complaint with a supervisory or governmental agency. The authority or department depends on your location and your jurisdiction and we can help you find this agency.
You may contact us at any time to utilize any of these rights. Note we do need some data to interact with you, so utilizing these rights might impact your ability to use our landing page – website or our products and services.
What if you have further questions?
If you have any additional questions about our privacy practices, please contact us.
You can also write to us:
Smart Office Solutions, Inc.
217 N. Westmonte Dr.
Altamonte Springs, FL, 32714
P: (800) 891-8601
F: (866) 342-9571