[Lake Mary, FL – December 30, 2019] SMART OFFICE, a provider of advanced mobile, digital, communication and payment technology for the Direct Selling Industry, has announced the focus of its 2020 mobile technology and development initiatives.

Over the past two decades, technology innovator Smart Office has established itself as a the premier technology and communication vendor in the Direct Selling space. In 2020, the company plans to enhance its portfolio of digital offerings with an expanded suite of mobile apps and features focused on improving customer engagement.

Smart Office is committed to continuous innovation in its professional services and technology products. In 2020, Smart Office is crafting a clear vision for mobile services in the Direct Selling space. Look for expansions in mobile shopping, communication and technology solutions. A conscientious expansion into new mobile platforms will offer distributors and field leaders new tools to grow their businesses.

“We could not be more excited about 2020. Smart Office will continue to grow and nuture our partnerships in the new year, with a particular focus on helping clients with their customer relationships. Customer engagement will be showcased in every aspect of service and technology expansion this coming year.” – Michelle Flick

The Smart Office mobile portfolio currently includes MobileVoIPConnect, a business telephony app, and SmartMobile, an award-winning app for enterprise direct selling organizations and their distributors. These products will be brought in line with the company’s 2020 strategic vision through ongoing development, and additional offerings will join the Smart Office portfolio.

• Customer Engagement: In 2019, Smart Office expanded its text marketing services to include customer service and support. In 2020, look for new applications for SMS as well as customer-facing mobile tools for retention and new contact engagement.
• Distributor Retention: Smart Office is piloting a limited program to improve distributor retention and add value to memberships.
• SmartMobile: A key challenge for new distributors is correctly identifying customer and business opportunity prospects for appropriate follow-up. The SmartMobile team will continue to enhance its SmartPath tool to guide distributors through proven scripts and actions. Look for new customer acquisition tools in Q1.
• MobileVoIPConnect: Smart Office will continue to expand its library of back office and CRM integration tools for the business telephone service. 2020 will bring new features for mobile agents and brand ambassadors.

Smart Office is the premiere technology provider in the Direct Selling space, committed to the success and growth of their clients. Smart Office has pioneered mobile technologies for the Direct Selling industry, specializing in company-to-salesforce and salesforce-to-prospect communication solutions that garner impressive results.

At the core of Smart Office is the commitment to treat clients as true business partners. In addition to cutting-edge technology, every Smart Office enterprise customer receives a dedicated account manager to developing an industry-specific roadmap focused on client profitability and growth.

For product demonstrations and more information on Smart Office’s industry leadership email us or connect with the company on LinkedIn, Facebook and follow @SmartOfficeNow on Twitter.